Resources
Standard operating procedures & FAQs
15 SOPs keep every Bridge group fair, secure and consistent. Open one to read it in full.
| SOP | Function | Covers |
|---|---|---|
| BRG-SOP-001 | Member registration | How people register, unique emails, registration numbers, under-18 rule and the no-payment rule. |
| BRG-SOP-002 | Group formation | Minimum 15 members, smaller groups by approval, area clustering and group approval. |
| BRG-SOP-003 | Leader verification | Identity, proof of residence and police clearance checks, uploaded by leaders and accepted by the Bridge team. |
| BRG-SOP-004 | Hub setup | Choosing and securing a central community hub. |
| BRG-SOP-005 | Internet procurement | Comparing quotes, selecting an ISP and recording the speed test. |
| BRG-SOP-006 | Mesh deployment | Household survey and local distribution from the hub to homes. |
| BRG-SOP-007 | Payment management | Central collection of group contributions, only when a service is offered. |
| BRG-SOP-008 | Communication | Email, WhatsApp and group channels. |
| BRG-SOP-009 | Equipment | Procurement, inventory and care of equipment. |
| BRG-SOP-010 | Disputes | Resolving disagreements fairly. |
| BRG-SOP-011 | Outages | Responding when the network goes down. |
| BRG-SOP-012 | Group splitting | Splitting large groups and creating new hubs. |
| BRG-SOP-013 | Leader replacement | Replacing a leader who steps down. |
| BRG-SOP-014 | Volunteer onboarding | Documentation and induction. |
| BRG-SOP-015 | Data privacy | How member data is protected. |
Frequently asked questions
Do I have to pay to register?
No. No payment is made during registration. Payments are made only when a service is offered, and you are told what it is and what it costs before you pay.
How many people make a group?
A group needs at least 15 members in the same area. Typical groups have 15 to 50 members. A smaller group is possible, but it must be discussed with the Bridge team and approved.
Can I join more than one group?
Yes. A member can join more than one group, for example a home group and a workplace or church group.
Can children register?
Under-18s must be registered by a parent or legal guardian.
What if one member can't pay one month?
Contributions are managed centrally so one member's late payment doesn't automatically disconnect the whole group.
Who can see where I live?
Only the Bridge leaders of your group and Bridge administrators who need to plan the network. The public map shows approximate positions only.
Who is behind Bridge?
Bridge Network is a Project of Takura Trust.
Keep your Wi-Fi safe
- Use WPA3 where supported, WPA2 otherwise
- Use strong passphrases
- Change default administrator passwords
- Keep router and radio firmware updated
- Separate guest and management networks